FAQ

 Welcome to Bad Tags where we make silly pet tags that make a lot of people big mad.

"I would never let my fur baby wear such filth" - Patty, a verified Facebook user

How Fast do you Ship?

I used to apologize for not shipping as fast as Amazon and then I learned about the pee-in-bottles situation. Nope, not our style. We ship pretty darn fast for a custom item and yes, bathroom and snack breaks are a must.

All tags are engraved in-house and ship out of our Colorado shop within 3-5 business days.

Do you ship Worldwide?

Yes, we ship worldwide. International shipping is slow and expensive.

For more info see our shipping page here: https://www.buybadtags.com/shipping-returns/

Who Are You?

Hi! I'm Cristen (owner) and we're located in Colorado. I have 2 amazbomb assistants, Jess & Amy plus a part time shop bitch named Dan. Our emails and social media is us (it's not outsourced). We believe strongly in shopping small and giving the middle finger to mega corporations. We are an independent pet brand and all orders are fulfilled by us. 

Meet the team here: https://www.buybadtags.com/about-us/  

Where are they made?

I understand it's important to know where your stuff is coming from. Our stickers and magnets are made in the USA. Our custom dog tags are also made in the USA. We design our own enamel tags, and a company in Hong Kong manufactures them. We then engrave the tags ourselves. Our dog tag clips, rings, and silencers are made both in the US and other countries.

Do you Engrave the Tags?

Yes, my team and I engrave your tag ourselves using our two custom laser engraving machines. These machines were made by a small business in Ohio. Our engraving is deep, dark, and easy to read, unlike the kind you usually see in pet stores. And yes, we can engrave on the back of all our pet tags!

What's included with my Tag?

All tags come with a durable 1/2" split metal steel keyring. We also provide you with a glow-in-the-dark tag silencer for our circle pet tags. 

More tag accessories found here: https://www.buybadtags.com/tag-accessories

 How about a Tag Warranty? 

I want you to love your tags as much as we do. If you're not happy, we'll make it right or refund your order with our 30-day money back guarantee. In order to receive a refund, you'll be required to send the product back. This return policy prevents scammers from scamming.

Your tag also comes with a one-time 3 month replacement warranty which covers any damage or loss. More information found here: https://www.buybadtags.com/tag-warranty/

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If we missed something please email bark@buybadtags.com and make sure to check that spam folder if you don't receive a reply within 48 business hours.