FAQ

 Welcome to Bad Tags where we make silly pet tags that make a lot of people mad.

"I would never let my fur baby wear such filth" - Patty, a verified Facebook user

How Fast do you Ship?

I used to apologize for not shipping as fast as Amazon and then I learned about the pee-in-bottles situation. Nope, not our style. We ship pretty darn fast for a personalized item and yes, bathroom and snack breaks are a must.

Most orders ship out of our Colorado shop within 3-5 business days (that's Monday-Friday). Once your package is in the mail, most US orders arrive within 2-5 days. International orders take longer 2-6 weeks.

WE SHIP WORLDWIDE

Yes, we ship worldwide - but beware international shipping can be super slow and expensive af. Why we have to ship a packaged rate with tracking for insurance purposes. It's shocking, I know. Yes, we hate it too. No, there are no other options. Please don't get pissy with us, we didn't set these rates. (insert crying face emoji)

Who Are You?

We're an independent wife + husband team located in Colorado with 2 amazbomb assistants, Jess & Amy. We don't use AI. Our emails and social media is us (it's not outsourced). We believe strongly in shopping small and giving the middle finger to  mega corporations. 

Do you have a Tag Warranty? 

I want you to love your tags as much as we do. If you're not happy, we'll make it right or refund your order with our 30-day money back guarantee. In order to receive a refund, you'll be required to send the product back. This return policy prevents scammers from scamming.

Your tag also comes with a one-time 3 month replacement warranty which covers any damage or loss. Please just simply send an email to get started. 

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If we missed something please email bark@buybadtags.com and make sure to check that spam folder if you don't receive a reply within 48 business hours.