Your questions or concerns are very important to me! I answer urgent emails during normal business hours Monday through Friday from 8-3pm MST. Since I'm one person, please allow me some time to get back to you. I do not have a customer service team or outsourced call center. Please allow up to 72 hours for non-urgent emails.
If you filled out the form didn't receive a reply back within 3 days, it means that means was a glitch. Either the form wasn't received or your email account filtered my response to a spam or promotional folder. If you feel like this happened to you, please email directly at email@example.com