Tag Care + Warranty
Dogs Deserve Dope Sh*t Too
We want you to love your tags as much as we do, so if you are not happy we'll make it right or refund your purchase. For a refund eligibility, tags will be required to be returned within 30 days of purchase. The customer will be required to cover the cost of shipping of their returned item.
Wipe tags clean with water & dish soap. You can also use a soft toothbrush to remove dirt. Your silencer ring can easily become soiled. You can take them off and wash 'em! If they get too icky, we offer replacements by clicking here.
We offer a 1-time replacement with proof of purchase for tags within 90 days of purchase. Pictures of the damaged tag or defect are required to claim a new tag.
How to Claim:
Email your order number or proof of purchase with pictures to firstname.lastname@example.org for verification. You will then receive further instructions on how to claim the replacement tag.
1. This replacement warranty covers new tags up to 90 days.
2. Eligible tags will be replaced one-time only up to 90 days from their original purchase date. If more than 90 days have passed you will be provided with a discount code instead.
3. Bad Tags is not responsible for lost tags. If your pet loses their tag, the customer will be required to purchase a replacement tag unless there is clear evidence the tag or clip malfunctioned.
4. Customers will be required to cover shipping charges on the new tag.
Please use Common Sense
Wear and tear is expected with any item worn for an extended time. If you wore the same sock every single day, eventually holes would appear. It is expected to have wear and tear on any tag when wore for a continuous amount of time.