FAQ

Frequently Asked Questions

Promo Codes

How does your BOGO deal work?

Buy 2 tags, get 3rd free!

Add 3 tags to your cart
Use code: HOLIDAYBOGO
Not Stackable (must place seperate orders)

Please Note: our BOGO tag deal is based on a full priced tag. Lower-priced items such as clearance and sickers require a min. $66 spend to unlock the full $22 discount.

Can I use multiple promo codes?

No.

Only one discount can be used per order.
This includes promo codes, rewards, and vouchers.

Ordering

Can I make changes to my order?
Yes - changes must be requested within 24 hours of purchase.

Shipping

How long does shipping take?

Orders generally ship in 3 business days.

Exceptions may include the holidays or big sales, please plan accordingly.

All orders ship out of our Colorado workshop.

Most orders arrive within a week of purchase.

Do you ship internationally? Yes, we ship worldwide!

Delivery takes 2–6 weeks.
Tracking may not always be accurate once it leaves the U.S.
Customers are responsible for any duties or tariff charges.

Lost Packages

Think your order is lost?

Email us your order number and we’ll take a look.

If we confirm your package is lost, we will send a replacement at no extra cost.

Returns

Can I return my tag?
Yes. We offer a 30-day return policy.

Return within 30 days of delivery
You cover return shipping.
Refund is processed once received.

Warranty

Do you offer a warranty?
Yes. We offer a 1-year, one-time replacement for damage or defects.

See full details found here: https://www.buybadtags.com/tag-care-warranty/

Still need help?

Email us anytime at bark@buybadtags.com and we’ll take care of you!

(emails answered during normal business hours M-F)