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FAQ

 Welcome to Bad Tags where we make silly pet tags that make a lot of people mad.

"I would never let my fur baby wear such filth" - Patty, a verified Facebook user

How Fast do you Ship?

I used to apologize for not shipping as fast as Amazon and then I learned about the pee-in-bottles situation. Nope, not our style. We ship pretty darn fast for a personalized item and yes, bathroom and snack breaks are a must.

Most orders ship out of our Colorado shop within 3-5 business days (that's Monday-Friday). Once your package is in the mail, most US orders arrive within 2-5 days. International orders take longer 2-6 weeks.

Do you Ship Internationally?

Yes. We ship everywhere but don't get pissy about the cost of international shipping. We have to ship a packaged rate with tracking for insurance purposes. It's shocking, I know. Yes, we hate it too. No, there are no other options.

Who Are You?

We're an independent wife + husband team located in Colorado with 2 amazbomb assistants, Jess & Amy. Nothing is outsourced. We don't use AI. We believe strongly in shopping small and giving the middle finger to the mega corporations.  

Do you have a Tag Warranty? 

I want you to love your tags as much as we do. If you're not happy, we'll make it right or refund your order with our 30-day money back guarantee. In order to receive a refund, you'll be required to send the product back. This return policy prevents scammers from scamming.

Your tag also comes with a one-time 3 month replacement warranty which covers any damage or loss. Please just simply send an email to get started.

We're super friendly around here so you don't need to get cunty. I know we're all fed up with terrible customer service, but I promise we're different. If you send a nasty email you're gonna make a real human (me) cry. Please don't do that.

Can I make my own tag? 

Absolutely yes! It's our favorite product to offer.

Create your own one-of-a-kind custom dog tag by tapping here.

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If we missed something please email bark@buybadtags.com and make sure to check that spam folder if you don't receive a reply within 48 business hours.