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FAQ

Welcome!

We are so happy you stopped by Bad Tags. We strive to provide you with a super fun dog tag that matches your pet's personality. Using only the highest quality materials and providing the best customer service, we guarantee you'll love our tags!

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Happiness Guaranteed

 

We want you to love our tags, so if you're not happy for any reason we'll make it right, or refund your purchase! For a refund eligibility, tags will be required to be returned within 30 days of purchase. The customer will be required to cover the cost of shipping of their returned item.  

 

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How fast do you ship?

Each and every tag is created in-house and ships out of our work studio in Longmont, Colorado. 

It's our goal is to ship tags ASAP but please allow up to 5 business days. 

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Are tags double sided? 

Yes! Our tags were created for use as identification tags. You can add up to 5 lines, 15 characters per line to the backside. All your information will be centered on the backside of the tag.  

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How durable are your tags?

 We use only the highest quality materials available and it's our mission to provide you with both a stylish and durable pet tag. We're dog parents and our pets wear our tags too!

Please keep in mind tags are not indestructible and they are not chew proof. If your pet is a tag chewer, it's recommended you move the tag to a harness or use a smaller keyring so it's not reachable. 

Tags come with a 1-time tag limited replacement warranty, please see the tag warranty section here for details. 

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What comes with my tag?

 

Each tag comes with a clear glow-in-the-dark tag silencer ring AND an split metal keyring for attaching to your pet's collar or harness. You can also add our popular EZ clip to your order!