FAQ

Welcome!

We are so happy you stopped by our little shop. Here at Bad Tags we strive to provide you with a super fun dog tag that matches your pet's personality. Using only the highest quality materials and providing the best customer service, we guarantee you'll love our tags!

Did you know? We're a small 2 sister business located near Denver, Colorado. 

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How fast do you ship?

All our tags are custom handmade to order. It's our goal is to ship your tags ASAP but please allow 3-5 business days. During the holidays or big sales events, this may extend a few extra days.  

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What colors are available?

Our tags come in a full range of bright and colorful options to match your pet's collar or harness. When you select a color from the drop down menu, you'll see a preview of the tag.

Looking to match a shade on your pet's collar? Email us a pic and we're more than happy to help!

Please remember screen monitors differ in calibration and colors may not be an exact 100% match in real life.   

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How durable are your tags?

 We use only the highest quality materials available and it's our mission to provide you with both a stylish and durable pet tag. We're dog parents and our pets wear our tags too!

Please keep in mind tags are not indestructible and they are not chew proof. If your pet is a tag chewer, it's recommended you move the tag to a harness or use a smaller keyring so it's not reachable. 

Tags come with a 1-time tag replacement warranty, please see the tag warranty section here for details. 

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 What sizes are available? 

Tags are available for both dogs and cats!

The signature size tag measures 1.25 inches across in diameter and is our best selling and most popular size for dogs. It's approximately a little larger than a US quarter.

The mini tag is super small and measures 7/8 inches across in diameter and is recommended for cats or small dogs under 10lbs. It's approximately the size of a US penny.  

Our new bone shape tag is super fun and measures 1.5 inches across in diameter and is 1.25 inches tall. It's slightly larger than our signature tag and recommended for medium and large size dogs.

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Are tags double sided?

You betcha! We can add approximately 5 lines of contact information to the backside of the tags. For the best legibility, we recommend only 15 characters per line and this includes spaces and punctuation.

All contact information is centered on the backside of the tag. It's not automated, we make sure everything looks absolutely perfect before shipping your tags! 

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Do you have any discounts? 

Of course! We currently offer 2 sweet deals.

BOGO Deal: Buy 3 tags, get 1 free! Use discount code FREEBIE with 4 tags in your cart to claim the $15.00 savings. If you're shipping it within the United States, you'll also receive automatic free shipping, yay!

20% off VIP: Got a very important pet? Sign them up for our VIP email list (it's free!) and you'll claim your VIP discount code that you can use anytime, multiple times, whenever you want! Sign up by clicking here.

ps. our VIP members also receive our steepest discounts not always advertised online!