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FAQ

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Welcome to Bad Tags! If this is your first time popping it, we're so happy you found us.

Our goal is to provide you with quality identification tags for your dog, cat or other pets - we have horses, dragons, pigs, and even an opossum! We use only the highest quality materials and strive to provide you with the best customer service. 

 

Why Bad Tags?

 

Discover why our customers keep coming back for more! Our custom tags are available in a rainbow of colors and you can add up to 5 lines of identification on the backside. Made of metal with no stickers or vinyl lettering, our tags are durable and meant to last. 

Are these handmade?

Yes! Each tag is individually created by us and not a third party. Tags are created in-house and ship out of our work studio in Longmont, Colorado. 

How fast do you ship?

It's our goal is to ship tags ASAP (preferably next day) but please allow 3-5 days during busy times like the holidays.

Are tags double sided? 

Yes! Our pet tags are created for the primary use as an ID tag.

You can add up to 5 lines, about 15 characters per line to the backside. This can include a pet's name, owner names, phone numbers, addresses, etc.

How durable are your tags?

  Our pet tags are ready for every day wear. We're dog parents and our pets wear them too! 

Please keep in mind tags are not indestructible and they are not chew proof. They are meant to last several years, but with any item worn continuously wear and tear will occur. They are waterproof and UV resistant.

What comes with my tag? 

Each tag comes with a clear glow-in-the-dark tag silencer ring (as shown in the product images) and an split metal keyring for attaching to your pet's collar or harness. You can also add our popular EZ clip to your order. We also provide a surprise vinyl sticker with each tag order, our customers love collecting each one!

Do you offer a warranty? 

We want you to love your tags, so if you're not happy for any reason we'll make it right or refund your purchase. For a refund eligibility, tags will be required to be returned back to us within 30 days of purchase. We also offer a 1-time 90-day limited replacement warranty. Please see the tag warranty section here for more details.